Change of Ownership Forms
Per the Terms of Service agreement, the listed owner of an account/domain is responsible for maintaining the confidentiality of login and billing information related to that said account/domain.
We at Spry are not responsible for any changes made to the account/domain or any information that has been modified by the listed owner, or any parties authorized by the owner, to access the Control Panel. Spry is not liable for any account/domain disputes that may arise between various parties holding login information.
If access to make changes to the account/domain is not accessible through our standard forms of verification, whether that is through the Control Panel or with the assistance of Spry support, there are certain situations that can be deemed available in order to process changes.
This section provides instructions for each type of scenario that could occur outside of our normal verification procedures. Please refer below to determine your current situation and then go to the corresponding page for further information. Once received, any filed form will be processed within 5-7 days from the date of receipt by Spry.
PLEASE NOTE: Filing one of the forms on the following pages with Spry does not guarantee any changes. Spry reserves the right to accept or reject the request for any reason in its sole and absolute discretion.
Unable to verify and need new email added onto your account
Death of Current listed Owner on Account/Domain
Notification of Transfer of Ownership of Account
User is responsible for maintaining the confidentiality of login and billing information. Spry is not liable for any account disputes that may arise between various parties holding account login information. Spry is not responsible for any changes made to the account or any information that has been modified by User, or any parties authorized by User, to access the Control Panel. User is responsible for updating and maintaining contact and billing information with Spry.
If there is a dispute between parties regarding control of an account/domain OR the current listed owner is unresponsive to third party contacts, Spry will not make any changes. Any party whether that is the third party or current owner, may need to pursue legal action if a decision cannot be made through arbitration.
As a web hosting company, we are not in a position to judge the relative merits of each party's position with regards to this dispute. However, should either of the parties elect to seek a court order, please be advised that we would comply with a valid order issued by a court of competent jurisdiction. We would comply with a valid order that would direct us to take action with regard to the account in question. Accordingly, if parties were to obtain such a valid court order restraining USER from maintaining an account, please be advised that we will review it and act appropriately.
Any such court order should be faxed to 781-998-8277. Please be advised that, pursuant to our Terms of Service (which can be found here), we are not liable for any account disputes that may arise between various parties holding account login information.
Furthermore, we are not responsible for resolving any domain disputes. These issues must be resolved by the parties involved, according to the legal bounds of ICANN, the domain name governing body. Spry will not act as an arbitrator, but will honor any ICANN decisions. Please refer to ICANN and its ICANN UDRP (Uniform Dispute Resolution Policy) at http://www.icann.org/dndr/udrp/policy.htm for further information if you choose to go that route.